We have created these advice referral toolkits as part of our commitment to work with a resident focus. They are for everyone to use – residents, elected members, staff, and partners.
They have been developed to provide options for common enquiries based on feedback, from across the council and partners.
Just use the drop-down menu to access contact details for support and services.
Common enquiries
If you have suddenly lost your job, or the benefits you claim have suddenly stopped. You need emergency funds due to a fire etc. Relationship breakdowns or no recourse to public funds (NRPF).
Support Inclusion Team (Mon to Fri 9am -5pm)
- Phone: 0161 770 6622
Citizens Advice Oldham
- Adviceline: 08082 787803
Welfare Rights
- Check online here
How to challenge delayed, denied, or reassessed benefit payments.
Citizens Advice Oldham
- Adviceline: 08082 787803
Welfare Rights
- Check online here
If you are on a low income or have to choose between food and fuel. You have suddenly been put on a zero-hours contract. Unsure of how to manage money, overspending, or debt. Can you claim benefits?
Warm Homes
- Help to heat your home
- Phone: 0800 019 1084
Support Inclusion Team (Mon to Fri 9am -5pm)
- Phone: 0161 770 6622
Citizens Advice Oldham
- Adviceline: 08082 787803
Welfare Rights
- Check online here
Contacts for rent arrears, Council Tax, gas or electricity bills.
If I have Payday loans or owe friends and family money, can I still claim benefits?
Welfare Rights
- Check online here
Support Inclusion Team (Mon to Fri 9am -5pm)
- Phone: 0161 770 6622
Christians Against Poverty
- Phone: 0800 328 0006
Citizens Advice Oldham
- Adviceline: 08082 787803
Contacts for unemployment, over 50's help, gambling, addictions, and homelessness.
If I have Payday loans or owe friends and family money, can I still claim benefits?
Support Finding Employment
Get Oldham Working
- Phone: 07970 966527
- Email: employability@oldham.gov.uk
Support for over 50’s
Age UK
- Website
- Phone: 0161 770 6622
Gambling
Beacon Counselling Trust
- Website
- Phone: 0151 226 0696
Drug and alcohol abuse
Turningpoint
- Website
- Phone: 0300 555 0234