We have created these advice referral toolkits as part of our commitment to work with a resident focus. They are for everyone to use – residents, elected members, staff, and partners.

They have been developed to provide options for common enquiries based on feedback, from across the council and partners.

Just use the drop-down menu to access contact details for support and services.

Common enquiries

If you have suddenly lost your job, or the benefits you claim have suddenly stopped. You need emergency funds due to a fire etc. Relationship breakdowns or no recourse to public funds (NRPF).

Support Inclusion Team (Mon to Fri 9am -5pm)

  • Phone:  0161 770 6622 

 Citizens Advice Oldham 

  • Adviceline: 08082 787803

Welfare Rights

How to challenge delayed, denied, or reassessed benefit payments.

Citizens Advice Oldham 

  • Adviceline: 08082 787803

Welfare Rights

If you are on a low income or have to choose between food and fuel. You have suddenly been put on a zero-hours contract. Unsure of how to manage money, overspending, or debt. Can you claim benefits?

Warm Homes

Support Inclusion Team (Mon to Fri 9am -5pm)

  • Phone:  0161 770 6622 

Citizens Advice Oldham 

  • Adviceline: 08082 787803

Welfare Rights

Contacts for rent arrears, Council Tax, gas or electricity bills.
If I have Payday loans or owe friends and family money, can I still claim benefits?

Welfare Rights

Support Inclusion Team (Mon to Fri 9am -5pm)

  • Phone:  0161 770 6622 

Christians Against Poverty 

  • Phone: 0800 328 0006

Citizens Advice Oldham 

  • Adviceline: 08082 787803

Contacts for unemployment, over 50's help, gambling, addictions, and homelessness.
If I have Payday loans or owe friends and family money, can I still claim benefits?

Support Finding Employment

Get Oldham Working

Support for over 50’s

Age UK

Gambling 

Beacon Counselling Trust

Drug and alcohol abuse

Turningpoint