My Account routine maintenance 5 - 8 March 2021

We are carrying out some maintenance work on our My Account system between 5 - 8 March 2021. Some services will be unavailable during this time. We apologise for any inconvenience caused.

Affected services

Businesses and venues which must close  

To reduce social contact, national regulations require some businesses to close and impose restrictions on how some businesses provide goods and services.  

Businesses that must close includes: 

  • non-essential retail 
  • hospitality venues with the exception of providing food and non-alcoholic drinks for takeaway (until 11pm), click-and-collect and drive-through. All food and drink (including alcohol) can continue to be provided by delivery.  
  • accommodation such as hotels, hostels, guest houses and campsites, except for specific circumstances 
  • leisure and sports facilities  
  • entertainment venues  
  • personal care facilities  

The full list of businesses required to close can be found at:

Some of these businesses and places will also be permitted to be open for a small number of exempt activities. A full list of exemptions can be found in the guidance above. 

Businesses which can remain open 

Other businesses and venues are permitted to stay open, following COVID-19 secure guidelines.  

Businesses providing essential goods and services can stay open. The full list of these businesses can be found in the guidance above 

It includes: 

  • essential retail such as food shops, supermarkets, pharmacies, garden centres, building merchants and suppliers of building products and off-licences 
  • market stalls selling essential retail may also stay open 
  • businesses providing repair services may also stay open, where they primarily offer repair services 
  • petrol stations, automatic (but not manual) car washes, vehicle repair and MOT services, bicycle shops, and taxi and vehicle hire businesses 
  • banks, building societies, post offices, short-term loan providers and money transfer businesses 
  • funeral directors 
  • laundrettes and dry cleaners 
  • medical and dental services 
  • vets and retailers of products and food for the upkeep and welfare of animals 
  • animal rescue centres, boarding facilities and animal groomers (may continue to be used for animal welfare, rather than aesthetic purposes) 
  • agricultural supplies shops 
  • mobility and disability support shops 
  • storage and distribution facilities 
  • car parks, public toilets and motorway service areas 
  • outdoor playgrounds 
  • outdoor parts of botanical gardens and heritage sites for exercise 
  • places of worship 
  • crematoriums and burial grounds 

Financial support for businesses  

Support is available for businesses which have had to legally close or have been impacted by local or national restrictions: 

Find coronavirus financial support for your business – GOV.UK website 

Business Support

We are keen to engage with all businesses in Oldham to ensure that you are aware of the full range of business support that may be available to you. 

Please contact us at: 

Going to work 

You may only leave your home for work if you cannot reasonably work from home. 

Where people cannot work from home - including, but not limited to, people who work in critical national infrastructure, construction, or manufacturing - they should continue to travel to their workplace. This is essential to keeping the country operating and supporting sectors and employers. 

Where it is necessary for you to work in other people's homes – for example, for nannies, cleaners or tradespeople - you can do so. 

Otherwise, you should avoid meeting for work in a private home or garden, where COVID-19 Secure measures may not be in place. 

Employers and employees should discuss their working arrangements, and employers should take every possible step to facilitate their employees working from home, including providing suitable IT and equipment to enable remote working. 

The risk of transmission can be substantially reduced if COVID-19 secure guidelines are followed closely. Extra consideration should be given to those people at higher risk.

Risk assessment 

You must carry out a Covid risk assessment in relation to measures you have in place to keep your staff safe. 

All staff need to read it and ensure they comply with it: 

Self- isolating and clinically vulnerable employees 

If your employees are required to self-isolate or have been identified as clinically extremely vulnerable, you must not allow them to continue to work in any setting they should not attend the workplace. 

Guidance for employees  - GOV.UK website