Avoid a local lockdown

Do not make visits to other people's homes or gardens. Restrictions on care home visiting are not being relaxed. Those who are shielding should continue to take extra care.

Latest information and advice

We know that this is a difficult time for many of our residents and that the coronavirus is having a significant impact on the economy.

Your Council Tax pays for essential services in Oldham including social care.

If your circumstances have not changed, it is really important that you continue to make the payments as set out on your bill.

Up to £150 discounts for working-age people receiving Council Tax Reduction

People of working age who receive Council Tax Reduction will receive an additional reduction in their Council Tax payments of up to £150. If your total bill for the 2020/21 financial year is less than £150 your bill will be reduced to zero.

You don’t need to contact us or do anything

We are working on awarding these reductions at the moment, we hope to start to make payments to your Council Tax bill towards the end of August.

In the meantime continue to make your Council Tax payments in line with your Council Tax bill. If you pay too much we will refund any credit to you.

Difficulties in paying

If you are struggling to pay your Council Tax, we wanted to make you aware of the support available and how the Council can help you if you have been affected.

Benefits

Make sure that you have claimed all the benefits that you are entitled to.

For working age families:

Payment plans

Special payment plans can be agreed on request.

For example, the Council Tax due for 2020/21 can be split over 9 months, from July 2020 to March 2021, meaning that you will not have to pay anything until July.

Overdue Council Tax

Council Tax payments are due on or before the first of every month unless you pay by Direct Debit. It is important that you keep up with your monthly payments to avoid getting into financial difficulties. If you are struggling to make your Council Tax payments, please contact us as soon as possible so we can discuss all options and help available.

Exceptional Hardship Payments

The Exceptional Hardship Payments scheme is available to help those experiencing severe financial hardship in paying their Council Tax:

Reminders

The Council has suspended the issue of formal reminders to residents but strongly encourage those who are struggling to pay to contact us at the earliest opportunity so that we can discuss payment arrangements and ensure you are getting all the benefits, discounts, exemptions you are entitled to.

Contact

Our team will help ensure you receive support and advice about payment arrangements and want to help.

Please contact us via email rather than by telephone as our Contact Centre is receiving high levels of calls.

We will come back to you as promptly as possible.