Coronavirus: Emergency need helpline | Coronavirus: Emergency need helpline | Oldham Council
Coronavirus update and advice

Stay at home as much as possible, work from home if you can, limit contact with other people, keep your distance if you go out (2 metres apart where possible), wash your hands regularly.

More information

The Council, Oldham Foodbank and Action Together are working together to arrange delivery of food, medicine and other essential personal and household items to people in need.

This offer is for people, of any age, who are unable to leave the house and don’t have a trusted friend, neighbour or family member to help them. 

We aim to get back to people within 24 hours and arrange for a package to be delivered in the following days.

Helpline

Call for help on:

  • 0161 770 7007

Open from:

  • 9am – 5pm on weekdays
  • Closed on Saturday and Sunday

Food

We can support you if you are isolating and you need food urgently - within the next 24 hours,

Medicine

If you have been told to isolate by the Track and Trace system, and you need prescription medicine, contact your pharmacy as they have a duty to deliver to you. If that's not possible, call the helpline and we can assist with urgent medication if it is needed within the next 24 hours.

Finance

You can phone the helpline if you are suffering immediate economic hardship as a result of changes brought about by Coronavirus.

Loneliness

It is normal during these uncertain and unusual times to feel anxious or low. Help is available; you can phone us if you are concerned about your wellbeing.

Outbound Calls from the Helpline Team:

The Helpline Team will be making follow up calls to some people who are shielding or who have recently undergone hospital community discharge to make sure that they are receiving the support that they need.

Take all usual precautions around incoming calls such as not sharing bank details and if in any doubt, please calls back via the Helpline number,  0161 770 7007