Website maintenance Tuesday 5 July

My Account and some online forms may be unavailable for short periods on Tuesday 5 July while we carry out routine maintenance work. We apologise for any inconvenience caused.

People at high risk from coronavirus (COVID-19) are advised to follow the same guidance as everyone else.

This means you are no longer advised to stay at home (shield).

But there are still things that can help keep you safe.


Vaccinations are now available to anyone aged 5 or above.

If you have not been offered a vaccination please contact your GP as you should have been on the priority list.

Accessing the NHS

If you are worried about accessing health care, we assure you that the NHS is doing everything possible to keep you safe. It’s important that you go to any appointments you have booked in.

Mental health support

It is normal during these uncertain and unusual times to feel anxious or low, but help is available.

TOG Mind are here to support any worries you may have around low mood, anxiety, or if you are feeling overwhelmed.

Age UK will still be offering support and reassurance, so if you need a friendly chat call them Monday to Friday 9am–4pm 

  • Phone Age Uk - 0161 633 0213

Every Mind Matters website is also really useful:


If you’re unsure about anything or need help and support to address any concerns you have, local support and advice is also available via our helpline. 

Our trained advisors will be able to help you between Monday to Friday 9am–5pm, with the exception of bank holidays.

Urdu, Punjabi and Bangla translations are available 11am–2pm.

  • Phone 0161 770 7007

If you cannot or prefer not to speak to the Helpline team over the phone, Breakthrough UK has set up a text service.

Texts will be responded to where possible within 24 hours, Monday to Friday.

  • Text 07860 022876.

Keeping up to date

For the latest information sign up for email alerts or follow us on social media: