My Account routine maintenance 5 - 8 March 2021

We are carrying out some maintenance work on our My Account system between 5 - 8 March 2021. Some services will be unavailable during this time. We apologise for any inconvenience caused.

Affected services

EU citizens living in the United Kingdom

The UK government has reached an agreement with the European Union on citizens’ rights. This agreement will protect your rights after the UK leaves the European Union and enable you apply for settled status.

Visit GOV.UK to find out more about your rights, whether you qualify for settled status and a step-by-step guide to help you through the application process:

How to apply for the EU Settlement Scheme - YouTube

Should you require information in another language, please visit the government website below:

There is also supporting information available below to help with applications for the settlement scheme

UK nationals living in the European Union

Continuing to live and work in an EU country after Brexit depends on the rules in that country.

For example, you’ll need to:

  • register or apply for residency
  • check if you are covered for healthcare and register if necessary
  • exchange your UK driving licence for a licence issued by the EU country where you live
  • check your passport

Visiting the EU after Brexit

For example, you’ll need to:

  • check your passport
  • get travel insurance to make sure you are covered for healthcare
  • make sure you have the right driving documents
  • get a health certificate for your pet, as UK pet passports will no longer be valid in the EU (contact your vet at least 4 months before you travel)