My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

If you are a member of certain international headquarters and defence organisations, part of visiting forces, or a diplomats, you may be eligible for a Council Tax discount or exemption.

If you think you may be entitled to a discount or exemption, contact our council tax team