Disability Living Allowance changing to Personal Independence Payment

From April 2013, the government is replacing Disability Living Allowance (DLA) with Personal Independence Payment (PIP).

You will be invited to apply for PIP if you:

  • Claim for a child who is turning 16
  • Report changes of circumstances that would affect your rate of payment. This does not include going into a care home, hospital or prison, or a change of address
  • Receive a fixed term DLA award that expires from the end of February 2014
  • Are a self-selector. This includes both indefinite or fixed term awards

From July 2015 to September 2017 other DLA claimants will be randomly invited to apply for PIP if you are not included in the above groups.

By October 2018 all DLA claimants will be switched to PIP and DLA will no longer exist.

Please note, you will not be affected by this change and will continue to receive DLA if:

  • you were born on or before 8 April 1948
  • you are under the age of 16

Help to complete an application

As soon as you are invited to apply for the Personal Independence Payment you can contact the Welfare Rights Service:

  • Monday to Friday 9am to 5pm
  • 0161 770 6655

The Welfare Rights Service will give you advice on how to apply, help you to complete your application form and provide any other support you may need to complete this process.

You can also contact the Welfare Rights Service if your application for PIP is refused or the amount of your award is reduced.

They can offer advice and support if you need to make an appeal against a decision.

New claims

Monday to Friday, 8am to 6pm.

  • Telephone: 0800 917 2222
  • Textphone: 0800 917 7777

General information (if you already get DLA)

Monday to Friday, 8am to 6pm

  • Telephone: 08457 123 456
  • Textphone: 08457 224 433

General information (if you don’t get DLA)

Monday to Friday, 8am to 6pm

  • Telephone: 0845 850 3322
  • Textphone: 0845 601 6677
Welfare Rights Service

Worried about how benefit changes might affect you? Phone lines are open 9.00am to 5.00pm, Monday to Friday.

Tel 0161 770 6655