My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Short breaks

2. Eligibility

Eligibility to access Children with Additional and Complex Needs Service and Short Breaks (Children Disability Service) Where it might be considered that a child has a disability, the effects of the disability can be categorised according to the four levels; mild, moderate, severe and profound. The Children with Additional and Complex Needs Service and Short Breaks Service support children and young people whose disabilities are severe and profound.