My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

We want to ensure residents get the best possible use out of the buildings, green spaces and land that the Council owns by making our assets more easily available and accessible to community groups.

Ways to use Council assets

This may take several different forms.

Use type Duration
Meeting room hire One off use
Management agreement / Licence For periods of up to 12 months
Short term lease For periods of up to 7 years
Long term lease For periods between 7 and 35 years. (In exceptional circumstances longer leases can be considered)
Options Protection of an asset from the open market for an agreed period to enable development of a proposal

The transfer of a council asset often involves a transaction at less-than-market-value and as a result will have to be satisfied that the voluntary and community sector organisation is offering community benefit / social value as part of their application to take on responsibility for an asset.

This is very much dependent on the structure of the organisation and its alignment with Our Social Value Framework.

Any subsidy offered by us is determined by the social, economic or environmental benefits generated by the proposal and in all instances, apart from meeting room hire arranged on the day, the full cost of operating the asset will fall to the voluntary and community sector organisation.

Please note the grant of short or long term leases will need to be in accordance with the Council’s Community Asset Transfer Policy.