My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

  • Homeless/ Housing Advice – 0161 770 4605
  • Children’s Safeguarding – 0161 770 7777
  • Adults Safeguarding – 0161 770 7777
  • Highways – 0161 770 4325 Mon-Fri 9am-5pm (outside office hours please contact the First Response Team)
  • First Response Team – 0161 770 2222