My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Service requests

If you are contacting the council to request a service, such as the collection of waste or highways maintenance, you will need to contact the relevant department directly. 

The quickest way to do this is to search this site for the service you need and use the contact details on that page.

Your query will be routed directly to staff in that service area who can help.