Act now to avoid a local lockdown

We need you to act NOW. If everyone makes these small changes we can avoid a second lockdown. Stop meeting people outside your household. Wear a mask. Stop having visitors.

Latest information and advice

Our main scheme for supporting households to reduce their energy bills and stay warm in winter is Warm Homes Oldham.

Other help and support available

Age UK Oldham - offer a range of help and support to the over 50s, including specialised home energy checks. They can also arrange home repairs through their handy van service for a small fee. 

Greater Manchester Fire and Rescue Service - undertake free ‘Safe and Well’ visits which can help reduce the risk of fires and accidents. 

The Energy Saving Trust - provide useful information on how to change your habits and behaviour and make improvements to your home to reduce the amount of energy that you use.

Warm Home Discount - this is a £140 rebate off electricity bills offered to certain groups of people by the energy companies. If you receive pension credit guarantee, you will get this discount off your bill automatically. Other low income or vulnerable households may also be eligible but need to apply each year, so you should ring your energy supplier or check if you qualify.

Winter Fuel Payment - a tax free annual benefit of between £100 and £300 for those born before May 1953. To apply, phone the Winter Fuel Helpline on 03459 15 15 15. 

Cold Weather Payment - in an area where a period of 'exceptionally cold weather' has occurred or been forecast to occur households will receive £25.00 for any qualifying week. Payments are automatic so you do not need to apply. 

Your energy supplier's Priority Register - energy providers are required to keep a Priority Services Register for elderly, disabled and chronically sick customers. You can contact your energy supplier and ask to be put on this register. Free services can include:

  • Different ways to contact you
  • Free annual gas safety checks
  • Bills in different formats e.g. large print and Braille
  • Quarterly meter reading services
  • Moving your meters to make them easier to read
  • Priority in an emergency

Be Winter Ready (gas and electricity)

The UK’s gas and electricity network companies have come together to launch the Be Winter Ready campaign. The campaign aims to help the public better-prepare for power cuts and gas emergencies that may result from bad winter weather.


To Be Winter Ready, you should:

  • Know your free emergency numbers - in a power cut dial 105 or, for a gas emergency, dial 0800 111999
  • Prepare your home – keep a torch handy and get your appliances serviced by a Gas Safe registered engineer to prevent carbon monoxide poisoning. Vulnerable households can get extra support by signing up to the Priority Services Register. Contact your gas or electricity network to find out more. Visit to find out who your network operator is.
  • Keep your eyes open – keep an eye on the weather forecast and, if you have a power cut or a gas emergency, check on your neighbours.