August 2018
|
You said |
We did |
|---|---|
| EHC Plan web page too much text |
Requested changes to webpage Started work on making the language simpler Separated the contents into smaller multiple pages so that it is easier for people to read and understand |
| It is confusing when looking for Short Breaks as they are included with all other activities | Created separate button for Short Breaks information so that it is located in one place and easier to access |
| A number of parents expressed their views how they wanted the Local Offer to be accessible on Oldham Council's homepage | Button added to Oldham Council's homepage also link added the Education category |
| Parents requested that a translation tool be made available on Oldham Council's website | Translation tool made available on all pages of Oldham Council's website and easy to find |
| Parents wanted age range adding to Education and Support category buttons | Added age range to education and support category buttons |
| Parent felt that majority of activities were for children with autism | Contacted parent to clarify what information they were looking for and signposted them to information that is available. |
| Schools list is not clear too many schools in the listings as out of borough schools are also included which makes the list long | Requested changes to the website - create 2 buttons, 1 showing Oldham Schools and 1 showing out of area Schools |
| Parents and staff asked to make the feedback form more visible | Feedback form now accessible on website homepage |