My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Short breaks

Short breaks as a term can relate to a large number of different services that can be accessed by children and young people with disabilities and their families. It can describe services that anyone can access or those where they can only be accessed following an assessment.

Short breaks provide families with a break from their caring responsibilities, giving parents a chance to unwind rest or spend time with other children. They provide children and young people with disabilities an opportunity to spend time away from their parents, relaxing with friends and having fun, learn new skills, including preparation for adulthood life skills and to reduce social isolation.

More complex needs

If you are finding that universal activities (open access for all) are not able to meet the needs of a child or young person, you can contact the Early Help team on 0161 770 7777 to find out if there is additional support available.