My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

2. Help if you get admitted to hospital

If you smoke and are admitted to hospital, you will be referred to the CURE team.

The CURE team will immediately offer you nicotine replacement therapy and other medications to help you deal with cravings, as well as specialist support, for the duration of your hospital stay and after discharge.

In preparation for your discharge, the CURE team will discuss options available to you for continued support in the community.

When you are discharged from hospital, your CURE advisor will be able to refer you to a community pharmacy near you home that can offer specialist support and access to your stop smoking medication to help continue your quit journey.

 You will also be discharged with at least 2 weeks’ supply of your chosen stop smoking medication.