My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

2. Personal Education Plans (PEPs)

The Local Authority has a statutory duty to maintain Personal Education Plans (PEPs) for every looked-after child in an educational setting up to when they turn 18 (Year 13).

As part of the child’s care plan, on becoming looked-after a PEP must be initiated by the Social Worker (within 10 working days) and completed within 20 working days to inform the first review meeting and then reviewed termly led by the child’s designated Social worker in partnership with the school and involving parents / carers and wider professionals as appropriate.

For general PEP enquires, please contact: