Ask for help with benefits
General advice
You can contact the Benefits Service for advice about:
- Council Tax
- Benefits
- Your application and payments
To speak to someone face-to-face you can drop into Access Oldham.
The Contact Centre phones are open Monday to Friday 8.00am - 6.00pm.
- Email: benefits@oldham.gov.uk
- Phone: 0161 770 6633
- Fax: 0161 770 4945
Types of benefits available
- Attendance Allowance
- Carer's Allowance
- Child Benefit
- Child Tax Credit
- Council Tax discounts
- Disability Living Allowance (DLA)
- Employment and Support Allowance (ESA)
- Housing Benefit (HB)
- Income Support
- Jobseeker's Allowance (JSA)
- Local Welfare Provision
- Pension Credit
- Personal Independence Payment (PIP)
- Universal Credit
- Working Tax Credit
If you need help applying for benefits
The Welfare Rights Service provides free advice and support about:
- Benefit entitlement advice
- Assistance completing benefit forms
- Mandatory reconsideration
- Appeals
- Tribunal
Or phone 0161 770 6655 (9.00am to 5.00pm, Monday to Friday).
How it works
When you get in touch, the Contact Centre will offer basic advice on benefit issues and (where necessary) make a referral to a Welfare Rights Officer.
Where a referral is made a Welfare Rights Officer will aim to contact you within 4 working days.
Our role
The advice given by the service is completely independent, impartial and free.
The service recognises that individuals must make their own decisions and that the role of the service is to give people information to be able to exercise their rights.
We will actively promote the take-up of benefits so that the residents of Oldham are aware of their rights and do not miss out on their entitlements.
Ways to save money
- Money Advice Service (debt advice)
- Citizens Advice Bureau
- Warm Homes Oldham (money saving advice)
- Age UK (specialist advice for older people)
- Age UK Oldham
- Oldham Credit Union (savings advice)
- Ways to spend less
Keep updated
Stay up-to-date with the latest news which could affect your benefits by subscribing to our quarterly newsletter designed to provide key information about our work, events and offer key information about issues that could affect you.