My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

6. Information sharing/recipients

Your personal information may also be shared with other organisations, such as those who assist us in providing services and those who perform technical operations such as data storage and hosting on our behalf.

These practical arrangements and the laws governing the sharing and disclosure of personal information often differ from one service to another.

For this reason, each of our key service areas provide additional information about how we collect and use your information.

We may also rely upon the use of processors to support our delivery of services to you.

Where this is necessary, we will ensure that appropriate governance is in place to ensure your data is protected and that your information is only used in accordance with the purposes outlined in the service’s individual privacy notice.