Website maintenance - Thursday 18 July

We are carrying out some website maintenance on Thursday 18 July between 11am and 2pm. My Account and some online forms may be unavailable during this time. We apologise for any inconvenience caused.

4. What we use your information for

Your personal information may be collected and used for one or more of the council’s services, regulatory functions and/or administrative activities depending on the your relationship with the council and nature of your contact with us.

Generally, we may need to use some information about you:

  • In delivering services and support by ensuring other statutory or voluntary agencies with whom the council is working, are able to deliver ‘joined up’ services to you;
  • In planning future services;
  • For archiving, research, or statistical purposes, including research and evaluation undertaken by the council or in combination with neighbouring authorities to inform future service planning where the use of fully anonymised information would frustrate the purpose of the research;
  • Collecting taxes, administering grants and welfare benefits;
  • In carrying out our regulatory activities, such as enforcement, planning, safeguarding, licencing etc.;
  • For managing any online transactions you may elect to make and/or marketing choices or preferences you may have expressed
  • Keeping track of spending on services;
  • For managing and checking the quality of our services
  • To improve the general experience of our customers and of visitors to our websites
  • To help investigate any concerns or complaints you have about our services and for answering enquiries under access legislation;
  • If you apply for a job or become employed by us;
  • For ensuring the health and safety of our staff
  • In the event of civil disasters and/or emergencies

For more information on how your information is used by our services, please see section 11. Find a service privacy notice