Coronavirus update and advice

Stay at home as much as possible, work from home if you can, limit contact with other people, keep your distance if you go out (2 metres apart where possible), wash your hands regularly.

More information

The coronavirus pandemic is changing the way we live our lives as families, individuals, communities and the way we operate as organisations.

The decisions we make and the processes we put in place are having to change quickly to stop the spread of coronavirus.

Sadly, people have already lost their lives and more are likely to do so.

To stop the spread of coronavirus hospital visiting has now been suspended.

If people end up in hospital, and then in intensive care, their families and loved ones will not be able to be at their side and this will be especially difficult for those who may be at the final stages of their life.

Funerals

There will be an impact on families who are themselves in isolation and therefore unable to attend funerals or cremations.

This is going to be one of the most difficult and painful things we are going to have to deal with.

We recognise the significance and importance of ensuring that the end of life and burial process is just as important and special as it would be in other times and we are making every effort to respect peoples wishes and beliefs.

We have been working with partners and communities to develop a process that takes into account the wishes of individuals, families and loved ones whilst carefully balancing these against the health, safety and wellbeing of everyone involved in the care at the final stages of a person’s life, including burial.

There are currently no delays in the funeral process or issues with capacity, this may change in the next few weeks and we ask for people's understanding during this difficult time.

Restrictions

These difficult decisions come as part of government response to coronavirus.

Any family members from the same household as the deceased should not attend but remain in self isolation (unless 14 days have lapsed since the first case).

No one with coronavirus symptoms or who is extremely vulnerable should attend.

Funeral prayers will be limited to a maximum of 10 people.

We are working closely with funeral directors, ministers and clergy and we will ensure that these changes are dealt with in the most respectful way.

Charges

We know some people are suffering financially so we have brought in a number of measures so we can help you out.

Burials and Crematoria services is one of the areas we’ve looked at.  We are going to freeze our fees and charges for the cost of burials (interments) and cremations and, for the next six months, reduce them by £100.  

Services at Hollinwood Crematorium Chapel

In line with government guidance on social distancing we will be restricting the number of mourners at services in Hollinwood Crematorium Chapel to a maximum of 10 people with immediate effect.

Services prior to burial and extended services will be suspended during this period and we also ask that families observe the national social distancing guidelines (two metres) at all burials. 

Mourners are asked when they enter the chapel to sit at a safe distance from others.

In-between services at the Chapel, additional cleaning processes are in place to ensure all public areas are disinfected.

Service books have also been removed from the chapel to prevent any cross contamination and hand shaking is also being discouraged with ministers, celebrants and funeral directors until further notice.

Hand sanitiser is available to all mourners, at the entrance to the chapel.

No one is being permitted in the operational areas of the crematorium or beyond the reception at the office.

Burials

Burial and scattering of cremated remains has now been suspended, and it is discourage from families gathering to carry out private scatterings.

Similarly people attending burials will be requested to maintain social distancing of two metres and limit the numbers attending.

Mourners are also being encouraged to wait in their cars or outside the chapel ahead of services, rather than congregating in the waiting room to reduce the risk of infection.

The staff at the crematorium and cemeteries will be focused on arranging funerals and supporting funeral directors throughout this pandemic. 

Contact

Below are our responses to questions from the public regarding changes to funeral arrangments:

We would be very grateful if you could share this information with friends, families and any wider links that you have.

If you would like to comment or seek further information, please email: