Coronavirus: New guidance

Meet outside rather than inside where possible. Keep 2 metres apart from people that you don’t live with. Minimise travel in and out of affected areas. Get tested twice a week and isolate if positive

Coronavirus: New guidance

How we are preparing for the end of the GCSX email service

In line with national guidance from the NCSC and Government Digital Services, we will no longer be sending or receiving emails from and the GCSX service will cease on : 01/04/21.

Alternative measures have been put in place to allow the sending and receiving of email data securely by the authority.

Enhanced secure email

Our enhanced email service, using Transport Layer Security (TLS), is designed to encrypt email between two parties. This method fulfils the security requirements delivered by GCSx previously. Once a TLS connection is in place, an email cannot be intercepted and read.  TLS is a government-recommended standard and is free for organisations to implement.

Sending us information securely

If your email contains sensitive information, and therefore requires encryption, our systems are already configured to receive emails via a TLS connection.  Please refer to your IT department to understand whether your organisation has the same arrangements in place. Secure email can then be sent to a standard address.

Additional security with Egress

Depending on business need, or where TLS security is not available, we also have the option to send information securely using Egress Switch.  Importantly, it enables us to protect personal/sensitive data; and lets you respond/initiate correspondence with us in a safe enclosed environment.  Egress is free to use when sending or replying to emails from us.

Receiving Egress email from us

On receipt of an email encrypted with Egress, you will be given a link to view the email’s content online. You’ll need to complete a quick and easy registration process to access the email.  Once you're registered, any future emails will simply require you to enter your Egress credentials again to view the message.  If you're already registered - you may have been communicating securely with another organisation – please use your existing login details to communicate securely with us.