My Account issues

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2. Housing Benefit

Housing Benefit awards and/or Council Tax reduction for 2024/25.

If you receive Housing Benefit and/or Council Tax Reduction, your new award details from April 2024 are now showing within the Benefits Service.

However, full details on the amount of rent/council tax used to assess your awards, will not show until after 1 April.

Letters will be sent between 12 March 2024 and 19 March 2024, with full details of your Housing Benefit and/or Council Tax Reduction awards. 

If you’re on a low income you could get Housing Benefit to help you pay your rent.

Claim Housing Benefit

If your Housing Benefit is less than the full amount of your rent you may be eligible for Discretionary Housing Payments.

If you live in privately rented accommodation your housing benefit will be based on the Local Housing Allowance for your address.

View your Housing Benefit claim

You can view a summary of a current claim online in My Account:

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Payment

Oldham Council pays Housing Benefit by BACS.  You will need to provide relevant bank details so we can pay your Housing Benefit, by completing a BACS transfer form:

If your landlord is a housing association then you will have the choice of having your Housing Benefit paid to yourself or your landlord. 

If your landlord is a private landlord, under the Local Housing Allowance scheme, we will normally make payment to you by BACS. 

If payment is made to you, then you will be paid fortnightly in arrears.

If payment is made to your landlord, then they will be paid monthly in arrears.

Spare Room Subsidy

Spare Room Subsidy cuts the amount of Housing Benefit that you can get if you are considered to have a spare bedroom: