My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Working Families Helpline

Advice and Support Service
Helpline for working families

Contact phone

0300 012 0312 (Monday to Friday 11am - 2pm)

Website

https://www.workingfamilies.org.uk/advice-information/

Description

The charity Working Families helps parents, carers and their advisors with all of their questions on their rights at work.

  • maternity and paternity leave and pay; shared parental leave
  • maternity discrimination
  • parental leave
  • time off for family emergencies
  • the right to request flexible working
  • in-work benefits

There is further advice and information on our website

Link to Maternity Rights Calendar

Click here to contact us 

Find us on Facebook and Twitter 

Updated: 31/07/2023