My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Information and advice

Age

From 0 to 25 years old

Description

This guide explains how the system that supports children and young people with special educational needs and disability (SEND) works.

It covers:

  • the law and guidance on which the system is based
  • places to go for help and further information
  • details about changes to the system from 1 September 2014

It may also be useful for staff dealing with the parents and carers of children and young people with SEND in:

  • schools and colleges
  • early years education settings

The guide should be used alongside the ‘Special education needs and disability code of practice: 0 to 25.

Updated: 30/03/2023