My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

This form is for professionals to complete.

Please ensure that relevant supporting documentation is uploaded with your application and you have it to hand prior to starting the form. After 30 minutes of inactivity, this form will automatically time out.  

Privacy notice

The council primarily use your data for handling your query.

All information is processed in accordance with our organisational data protection policy (www.oldham.gov.uk/dataprotection).

We never sell your data to third parties or use it for marketing purposes without your consent.