My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Tell us your story

It's really important for us to keep up to date with families experiences around the SEND Local Offer. This is so that we can learn from and share your experiences with others.  We want to influence positive changes and encourage children, young people and families to access the SEND Local Offer.

Do you have a good news story that we can celebrate and share?