If your bin has been missed you can report this from 6pm on the day of your collection.

Let us know within 2 days by completing this form.

Please note, we can't return to collect your bin if:

  • It was not put out for collection by 7.00am on your collection day
  • Collection crews recorded your bin was not out for collection
  • You did not report the missed collection within 2 days
  • The wrong items were in your bin 

You can follow up a missed collection you have already reported