My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Anyone can suggest an issue to be scrutinised.

The issue could be a council service or an issue which you feel the council should take a lead in improving.

Privacy notice

The council primarily uses your data for handling your query.

All information is processed in accordance with our organisational data protection policy (www.oldham.gov.uk/dataprotection). 

We never sell your data to third parties or use it for marketing purposes without your consent.