My Account routine maintenance

The My Account system will be undergoing routine maintenance on Sunday 16 February 2020.

Affected services

Use this form to request a PIN for your library card so you can access the catalogues.

You can also use this form to request a change to your PIN.

The information you submit will be sent the Libraries Team and they will email you a new PIN within 24 hours.

Privacy notice

The council primarily use your data for  handling your query.

All information is processed in accordance with our organisational data protection policy ( 

We never sell your data to third parties or use it for marketing purposes without your consent.