Trading Standards and Consumer Services is a local authority service contributing to the well being of the local and business community through its enforcement activities and advisory services.
The Trading Standards and Licensing Service forms part of a national network of services intended to ensure a fair, safe and just market place for the protection of consumers and honest businesses.
The service supports regeneration and economic vitality through ensuring a level playing field for all.
The service improves the health and wellbeing of the community through ensuring dangerous products are removed from the market place and reducing the access children have to habit-forming products.
The service tackles crime and disorder by ensuring premises and vehicles are appropriately licensed, tackling crime committed by commercial enterprises and restricting access young people have to disorder products such as alcohol, fireworks, knives and solvents.
Business information, product recalls, service performance and other information:
Phone: 08454 040506
The Trading Standards and Licensing Service has eight strategic objectives. These are to take ACTION in Oldham NOW to:
Prevent people being the victims of commercial crime in their own home;
Disrupt traders operating in the informal economy;
Prevent harm to children and nuisance caused by young people from access to restricted goods;
Promote social responsibility in licensed premises;
Ensure safe passenger journeys, in safe high quality licensed vehicles with safe licensed drivers;
Ensure fair competition through goods and services being accurately measured, correctly described and priced;
Prevent unsafe goods from entering the market place; and
Ensure informed and reliable food choices for consumers.
Advice and support for consumers in Oldham is provided by Consumer Direct.
Consumer Direct is a telephone and online consumer advice service, which is supported by local authorities in the North West and by the Department of Trade and Industry.
Consumer Direct works in partnership with Local Authority Trading Standards Advice Services and Consumer Support Networks.
Consumer Direct website - contact page
To complain about unfair treatment or possible breach of your consumer protection rights, or to seek advice about any aspect of your rights as a consumer, contact the Trading Standards Section in the Environmental Services using the contact details below.
Phone: 08454 040506