The Council is committed to keeping all areas it is responsible for clean and litter free and has set some internal service targets for performance on top of what is required by the law.
These are:
These target times relate to the time between the problem being reported and dealt with. So please be specific about the location and issue as this will help us to put things right as quickly as possible.
If you want more information about our service or information on when your street is to be cleaned please call 'Contact Oldham' on: 0161 770 6644.
Our standards and cleaning frequencies are set out in our Service Plan and you can help us by commenting on our performance and reporting litter or fly-tipping problems.
You can help us by:
Our aim is to continually improve the cleanliness of our streets and other areas by efficient use of the resources available. This has been identified as one of the key objectives within the Council's Corporate plan.
Several departments of the Council are working together to tackle littering, fly tipping and associated problems. If you are interested in talking to someone about a specific issue there are names and numbers at the back of the Community Litter Plan. If you simply want to report litter or fly tipping in your area then let us know by using the report a problem form.
The whole of the Council's street cleansing service is based around the concept of 'Litterbusters'. Instead of rigid cleansing frequencies and schedules for every street, the service is response driven. Litterbusters go where the litter is, the aim being to clean areas as often as they need cleaning, returning them to a Grade A standard of cleanliness as quickly as possible. Target response times have been set in dealing with litter and waste. You can help by reporting litter problems by using the report a problem form.
The standards of cleanliness used in Oldham have been defined within a Code of Practice as part of the Environmental Protection Act 1990:
Grade A - free of litter
Grade B - mostly free of litter apart from small items
Grade C - quite a lot of litter with small build ups
Grade D - a lot of litter with significant build ups
After we have cleaned a street it will be classed as Grade A. If somewhere falls below this standard we have set ourselves some challenging response times for returning the street or piece of land to Grade A.
The quicker litter and dumped waste is removed, then the better people feel about that area. We have set ourselves a range of measurable targets that are challenging and which will continue to stretch the methods and systems used to keep areas clean. These are shown in the community litter plan.
Average response time for:-
We will target businesses that, by their activities, directly or indirectly generate litter. For instance, we will work to persuade shops selling food and drink to take steps to prevent customers littering. If persuasion won't work we will consider serving notices specifying particular actions required of the shops.
We can get rid of any unwanted needles and syringes quickly and safely. If you find any needles let us know by using the report a problem form and we will try to collect them that same day.