Building Control: Our Service Commitment to You
Satisfying our service users is one of the main objectives of Oldham
Building Control. Our service delivery is aimed at providing a value for money, flexible service. To
meet your needs within the modern construction business environment, we will:
- Provide ready access to dedicated, qualified
and experienced staff whose longevity of service cannot be matched. Their high level of
expertise is maintained through a continuing professional development programme.
- Modify our service delivery to respond to your individual
needs, and continually monitor our performance to maintain the level of service you demand.
- Provide expertise in specialist areas to assist
you in finding acceptable interpretations to legislative requirements.
- Offer free, confidential pre-submission advice
on proposals that are to be submitted for formal approval, providing you with consistent guidance and
advice to guide you through a fast approval process.
- Offer a flexible approach in applying the guidance
documents to innovative building designs.
- Co-ordinate ‘one stop’ meetings with statutory
bodies and other Council services with whom we have an established communication link, to assist you
with your project.
- Issue a full approval of your scheme prior to
commencement. Larger schemes may be stage approved to suit the flow of information.
- Provide effective and reliable site inspections,
in conjunction with an inspection framework to clarify your minimum inspection requirements. Our central
location and team approach allows an efficient response to inspection requests. Our officers ensure
that all key elements are approved and documented, providing a final seal of quality.
- Discuss your specific requirements to provide a competitive
and flexible fee for our service.
- Utilise our wealth of local and archive knowledge.
- Provide our loyal customers with newsletters and seminars
regarding service initiatives and Building Regulation changes.
Most
importantly, we listen to YOU and will be happy to discuss any changes that will improve the quality
of service you expect. Oldham has successfully competed and developed as one of the most practical and
flexible building control service providers.
We do accept that there can be differences of opinion but with good
working relationships and a positive approach, we will help you find solutions.
Working together in partnership is the way forward. Oldham Building
Control is driving forward this changing culture.
We pride ourselves on the level of service that we provide. If you have
any suggestions, comments, complaints or indeed compliments about our service, please contact us.