Oldham Register Office Performance Indicators for the period 1st January 2002 to 31st December 2002.
A Sample of phone calls were taken. Out of 38 calls monitored only one was not answered within 5 rings representing 2% of the total calls monitored.
| Total Postal Applications Received | 2167 |
| Total Counter Applications Received | 5579 |
| Total Applications | 7746 |
| Total Certificates Issued | 9170 |
| Busiest Month | July (662 Counter Applications Received) |
The Local Government Association Good Practice Guide recommends for offices with appointments that 90% of appointments should be seen within their appointment time and that 90% of phone calls should be answered within 5 rings.
| Miscellaneous Goods Sales | £489 |
| Life for a Life Sponsorship | £900 2 year sponsorship total £1800 |