My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

An emergency protection order is made when someone is in immediate danger and may have to be taken away from home quickly.

Social Services or anyone like the police or a neighbour can go to a magistrate and apply for an Emergency Protection Order.

Emergency protection orders are granted for:

  • Individual applicants, where the child will suffer significant harm if not removed
  • Local authorities, where enquiries are being made for other orders, and where these enquiries are being frustrated or unreasonably refused.
  • Authorised persons, where there is reasonable cause to suspect, or likelihood of, significant harm

The emergency protection order lasts for 8 days and any person can apply to a court for an order.

Parental access may still be allowed.

The emergency protection order replaces the place of safety order.