Investigating and responding to complaints about schools is the responsibility of the governing body of each school.
All Oldham schools have a School Complaints Procedure for addressing
the concerns of parents/carers or other members of the community. You
can ask your school for a copy.
Make a complaint
Discuss your concern with the class teacher or member of staff concerned. Most concerns can be addressed at this stage.
If you are still unhappy, contact the school to arrange an
appointment to discuss your concerns with the Headteacher or Deputy
Headteacher (or in a secondary school the Head of Year).
Take unresolved complaints further
You can make a formal complaint in writing to:
Chair of the Board of Governors [your school's name]
Business Support Team (Governors)
Centre for Professional Development
Rosary Road
Fitton Hill
Oldham, OL8 2QE
Complaints for the local authority
Contact the Complaints and Representations Officer about the following issues:
- Delivery of the National Curriculum
- The provision of religious education and collective worship (with the exception of church (aided) schools)
- School admissions or exclusions
- Special educational needs assessments
- Child protection issues and allegations of child abuse
