There is currently a short delay in processing emails/web reports. Your request will be dealt with as soon as possible.
Please note, if you have reported a missed bin this will be dealt with as a matter of priority.
Please accept our apologies for any inconvenience caused and thank you for your patience.
Please report missed bin collections within 2 days by completing the online form.
Unfortunately we cannot return to collect your bin if:
- It is not placed out for collection by 7.00am on your collection day
- Collection crews recorded your bin was not out for collection
- You did not report the missed collection within 2 days
- The wrong items were in your bin
Please note, we cannot take reports of missed bins until the day after your normal collection day.