My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Important Update: Food Hygiene Inspection Team

Our Food Hygiene Inspection Team is currently dealing with a high number of service requests from new food business operators.

Please do not contact the team, or the contact centre, requesting an inspection date for your business.

Once you have registered your business online, it will be inspected by an officer in due course - we do not give out set dates. If an officer needs to contact you, they will use the details from your online registration form.