Report or Check a Repair
When you report a repair you must provide the following information:
- Your name, address and contact telephone number
- Details and location of the fault
- Times you will be available to allow access if necessary
You can report or check the progress of a repair by telephoning or emailing our contact centre.
Alternatively you can report or check the progress of a repair with our online repair form.
Contact Centre Details
Telephone: 0161 770 6699
Or Email: fcho.repairs@oldham.gov.uk
Opening Hours
Lines are open Monday to Friday: 8:00am until 6:00pm, Saturday: 9:00am until 1:00pm.
Lines are closed: Sundays and Bank Holidays
Out of Hours (Emergencies Only)
If our contact centre is closed and the repair is an emergency, you can report it to our out of hours repairs team:
Telephone: 0161 624 8286
The out of hours team will only carry out a temporary repair. The repair is then completed at a later date.
Heating Repairs
Please do not report heating repairs to our contact centre.
Click here to find out how to order an individual heating repair.
Click here to find out how to order a grouped or district heating repair.
Online Repair Form
Report a Repair
To report a repair please complete the online form.
Check the progress of a repair
You can also use the form to check the progress of a repair you have already ordered. Simply complete the form in full, answer yes to "Have you reported this to us before", enter the job number, then click the submit button at the bottom.
If you do not have an email address, just leave that part blank.
Our Response
We will respond to your request/enquiry within 1 working day.