Oldham Metropolitan Borough Council

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Making a complaint, comment or compliment about Services for Children and Families  

Most people who use the service provided by Oldham Councils Children, Young People and Families Directorate are happy with the provision they receive. However, if you are not happy you have a right to complain. Equally, we would also like to hear from you if you have a comment or would like to compliment us.

If you wish to find out more about making a complaint, comment or compliment about Children, Young People and Families please see our detailed fact sheet Facts 4 U 2: I’d like to make a complaint or comment or pay a compliment. This fact sheet is also available in EASYREAD FORMAT here.

If you would like to know how to make a complaint or comment, or pay a Compliment see our detailed fact sheet Facts 4 U 2: How to make a complaint or comment or pay a compliment (Children and Young People).

Contact Information

Name: Janet Francis (Complaints & Representation Officer)
Telephone: 0161 770 1129
Fax: 0161 770 3222
E-Mail: cypf.complaints@oldham.gov.uk
Address:

Freepost
Children Young People and Families
Complaints and Representations Officer
Oldham Metropolitan Borough Council
PO BOX 4
Civic Centre
Level 8
West Street
Oldham
OL1 1UL

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