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PARSOL Planning Website Review 2007

We have further upgraded the planning web pages in order to improve the way in which we deliver the Planning service to all our customers. We hope that it helps to make the planning system more readily understandable, transparent and efficient. The new Interactive Maps help you to find planning applications or the UDP policy allocations, and will be adding more functionality and information in the future.

We want to hear from you!

We welcome any comments or queries regarding our services, especially our online planning pages. If we can improve on anything, there is something you would like to see or you need assistance, please contact us at planning@oldham.gov.uk or by phone on 0161 770 4105.

Does our online planning service meet the grade?

These pages have again been independently assessed by Government to improve our service to all our customers. The links below relate to assessment criteria developed by PARSOL (Planning and Regulatory Services Online), a nationwide project, dedicated to improving access to planning. The 'Better Planning Services Standards 2006' were one of a number of deliverables from the Planning and Regulatory Services Online (PARSOL) e-Government National Project. Please follow the links to view the relevant pages. The numbers on the left refer to the criteria reference.

Band 1

1.11 All DPDs including the Statement of Community Involvement can be viewed online including the supporting materials with links to RSSs and county websites where applicable.

2.5 General pre-application advice is available online. This includes the application process including the need for planning permission and detail about committee and delegated decisions and the consultation process and how to make comments. The appeals process and how to make an appeal.

2.10 Customers have online access to general information relating to flood risk; contaminated land; TPOs; Conservation Areas and Areas of Outstanding Natural Beauty; Article 4 Directions*; Article 3 restrictions on permitted development rights; and listed buildings*. Where appropriate the information should be through links to internal websites.

3.18 The Local Planning Authority (LPA)publishes planning committee agendas, reports and minutes online. If the documents are provided as part of a corporate system then links should be provided on the relevant planning pages. Documents must be regularly updated, and it should be made clear when they will become available and when they were last updated. Minutes must be available no later than a week after the meeting approving them.

3.24 The LPA publishes details of planning appeals online.

4.1 The public and stakeholders can inform the LPA of alleged breaches of planning control online or by e-mail.

Band 2

1.2 The LPA has their Development Plan with a fully interactive (i.e. providing links between the areas defined on the map and the full text of the relevant polices and proposals) online Proposals Map. The online Proposals map should indicate the level (two tier authorities) and status of the map.

Band 3

2.13 The LPA publishes online advice and Planning Application Requirements (validation checklists) on the completion of application forms.

3.7 View the electronic ‘case file’ for each current application. This includes the application forms, application drawings, and any associated documents submitted as part of the application.

3.12 View details of each application including its status, the case officer, contact details, date received, validation/registration date, target date for decision, start/end dates for public consultation, actual decision date.

4.7 View the searchable online enforcement register and view all enforcement notices for the past five years. This information is updated within one working day of a change to the information.

Band 4

3.2 The LPA actively promotes applications to be made online through means such as agent forums, leaflets, web banners and e-mail promotions.

3.11 Customers can access an online map which allows them to click on a property or application and then links to relevant application case files.

3.16 Comment on an application online. Your comments automatically update our back office system.


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