My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Think there may be asbestos in your home?

If you are worried there may be asbestos in your home the Health and Safety Executive (HSE) website explains what to look for.

Do you need to remove or dispose of asbestos?

If asbestos materials are in good condition, and in a place where they are unlikely to be disturbed, then they should not cause any harm. It is only when the materials are damaged and releasing fibres that asbestos can become a danger.

If you do need to remove asbestos, the Health and Safety Executive (HSE) website provides advice on how to do this safely. Please note that most asbestos can only be removed by specialist licensed contractors.

We offer general guidance on handling asbestos and will advise when specialist help may be required.

We do not carry out asbestos sampling, analysis, or removal.

You can find specialist asbestos removal contractors on the internet or a list of all Asbestos Licence Holders on the HSE website. If you live in rented accommodation, please speak to your landlord.

Asbestos disposal

Cement asbestos must be disposed of at special facilities:

Asbestos is a hazardous waste and must not be mixed with household waste. Do not put asbestos in your wheelie bin.

Get advice on asbestos removal

Private properties or business premises:

Council premises:

Report dumping

To report suspected asbestos dumped on land:

  • Phone: 0161 770 2244