My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

If you qualify for the Higher Rate Mobility Component of Disability Living Allowance you can choose to have your allowance meet the cost of having a car, powered wheelchair or scooter through a contract hire or hire purchase arrangement.

About the cars

Cars are supplied new from Motability accredited dealerships and customers can choose from over 20 car brands.

There are more than 3,500 Motability accredited car dealerships across the UK and a national network of accredited retailers of powered wheelchairs and scooters.

The Motability Scheme also provides a small number of used cars through hire purchase.